Last updated: 31 Oct 2024
Cookie statement
This website uses cookies. A cookie is a small data file stored on your computer or mobile device. It allows us to recognize your device on a future visit.
By “cookies” we also mean similar technologies such as JavaScript, tags, web beacons, pixels, and HTML5 Local Storage. On this page, you can read which cookies we use and what they mean for your privacy.
Why do we use cookies?
We use cookies to make our website function properly, to secure it, and to analyze and improve our products and services. Cookies help us recognize you on your next visit, remember your preferences, and build a customer profile to offer you more relevant content and solutions.
How do we handle your privacy?
You can read how we handle your privacy and personal data—including your rights—in our privacy statement. Moment Samen is a trade name of Achmea Services N.V., part of the Achmea Group. Achmea B.V. is responsible for your privacy.
Sometimes we also place cookies from other companies for their own purposes; in that case, their privacy policy applies.
Types of cookies
We use three types of cookies, varying in their impact on your privacy. Below you’ll find how we use them.
Cookies with very limited impact on your privacy:
Functional or necessary cookies: Ensure the website works technically well and is secure.
Analytics cookies: Placed only when the privacy impact is minimal.
Affiliate cookies: Let us compensate partners who show our ads. For other uses, we request your consent.
Cookies with limited impact on your privacy:
Analytical cookies: Collect statistics to improve the use and user-friendliness of our website. We store data such as:
IP address
Technical details like browser and device
Referring websites
Visit frequency and duration
Pages visited
Services used
Feedback cookies: To process customer feedback and reviews.
Cookies with significant impact on your privacy:
Social media cookies: Placed by social media companies, for example the Facebook “like” button. These are only placed with your consent.
Advertising cookies: Used to analyze your browsing behavior so we can show relevant offers. If you don’t accept these, you may see less relevant ads.
Other cookies: Such as cookies to process feedback and customer reviews. These are placed only with your consent.
Phone numbers and email addresses are not stored in cookies. By clicking agree, you give consent for cookies.
Managing or deleting cookies
You can change your cookie settings to withdraw your consent. Cookies you’ve consented to can also be deleted.
Adjust your internet browser settings to remove cookies.
Delete third-party cookies via Your Online Choices so they aren’t replaced on other websites.
About this cookie statement
We reserve the right to change this statement if there are developments in our business or changes in the law. This statement was last updated on 31 Oct 2024. The latest version is always available on our website; we recommend checking it regularly.
Deleting cookies by browser
Below you’ll find how to delete cookies for each browser. Follow the steps for your browser:
Delete cookies in Microsoft Edge
Click the Menu icon (three lines) at the top right. Go to “History” and click “Clear all history.” Check “Cookies and saved website data” and click “Clear.” You can also choose to always clear these on closing Edge.
Delete cookies in Internet Explorer
Click the gear icon at the top right. Go to “Safety” > “Delete browsing history.” Check “Cookies and website data” and click “Delete.”
Delete cookies in Chrome
Click the three-dot icon at the top right. Go to “Settings” > “History” > “Clear browsing data.” Check “Cookies and other site data” and choose the desired time range, for example “All time.”
Delete cookies in Firefox
Click the three-line icon at the top right. Go to “Options” > “Privacy.” Click “Clear your recent history.” Check “Cookies” and choose the desired time range.
Delete cookies in Safari
Click “Safari” in the menu bar at the top left > “Preferences.” Choose the “Privacy” tab and click “Remove all website data.”
Cookie overview and their impact on your privacy
Google Analytics
Analytical cookies
Cookie name(s): _ga, ga
Setting: Low
Party placing the cookie: Google Analytics
Purpose and impact: Gain insights into website use, including visitor flows and customer journey across Prepped’s app and web.
Sent personal data: An encrypted customer number in a userID
Retention period: 2-year time to live and 26-month data retention
Transfer to third countries: No
Hotjar
Analytical cookies
Cookie name(s): HjSession, HjSessionUser
Setting: Low
Party placing the cookie: Hotjar
Purpose and impact: Gain insights into website use, including visitor flows and customer journey across Prepped’s app and web.
Sent personal data: An encrypted customer number in a userID
Retention period: 2-year time to live and 26-month data retention
Transfer to third countries: No